The City of Richardson is opening a local disaster recovery center to help people navigate the forms needed to apply for disaster recovery assistance from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA). Additionally, the center will be able to provide connections to local resources able to provide food and living assistance not covered by FEMA or the SBA.

Individuals and businesses are eligible to apply to help recover losses sustained from severe winter weather events that started Feb. 11, 2021. Assistance may include financial aid for temporary lodging and home repairs, low-interest loans to cover uninsured property losses and other programs to help residents and business owners recover.

The Richardson Disaster Recovery Center will be located in the Parks Rooms at the Richardson Civic Center. Hours of operation will be supplemented by the Richardson Public Library, which is located adjacent to the Civic Center and will offer hours into the early evening.

Richardson Civic Center
(Parks Meeting Rooms)Hours: 9 a.m.- 3 p.m.
Days: Tuesday-Saturday
Phone: 972-744-0900

411 W. Arapaho. Rd.
Richardson, TX

Richardson Public Library
(Located next to the Richardson Civic Center)Hours: 3- 6 p.m.
Days: Tuesday-Saturday
Phone: 972-744-4350

900 Civic Center Dr.
Richardson, TX

Residents who are applying should have the following information readily available:

  • A current phone number
  • Address at the time of the disaster and the address where now staying
  • Social Security number
  • A general list of damage and losses
  • If insured, the insurance policy number, or the agent and company name
  • Photos of damage

Network of Community Ministries Assistance
City staff will also be able to help Richardson residents connect with resources available from the Network of Community Ministries. The agency has programs for emergency utility assistance and operates a food pantry as well as community Clothing Closet and other services able to help people impacted by the winter storm.

Individual Disaster Assistance Available From FEMA
Individuals who sustained losses in Richardson can begin applying for assistance by registering online at or by calling 800-621-3362 or 800-462-7585 TTY.

FEMA programs do not pay for fuel or cover food losses. If you have immediate needs for food or shelter, you may contact 2-1-1 for local resources.

If you were affected by the winter storms in Texas, you can apply for disaster assistance online by selecting “Apply Online.” During the application process, please ensure to select the cause of damage snow/ice amongst other damages that may have occurred.

Applicants are required to inform FEMA of all insurance coverage such as flood, homeowners, renter's, etc. that may be available to them. Insured applicants must provide FEMA documentation such as an insurance settlement or denial letter to process their application.

U.S. Small Business Administration Disaster Loans
On Tuesday, Feb. 23, the U.S. Small Business Administration will establish a Virtual Business Recovery Center to provide personalized assistance to business owners. In addition, the SBA will also open a Virtual Disaster Loan Outreach Center to help homeowners and renters.

The SBA offers disaster assistance in the form of low interest loans to businesses, nonprofit organizations, homeowners and renters located in regions affected by declared disasters. The SBA also provides eligible small businesses and nonprofit organizations with working capital to help overcome the economic injury of a declared disaster.

For more information on the City of Richardson’s response and recovery efforts, or to find links to this and other resources, please visit