The Heights Family Aquatics Center will remain closed during the 2022 summer swim season due to a shortage of available lifeguards. However, efforts continue to be made with lifeguard recruitment and hiring in hopes of eventually adding to the availability of aquatic services this summer. Increased pay and other offers made to attract applicants remain in place, but the incentives ultimately have not been enough to fill all needed positions to allow for the safe opening of the facility. The shortage of lifeguards is a regional and national issue with various explanations on the cause of the shortage.

Decision to Open Neighborhood Pools Over Heights Family Aquatics Center
The decision to open Richardson’s four neighborhood pools instead of the Heights Family Aquatic Center continues to be based on access to available workers, multiple variables impacting the availability of hired staff and a desire to offer summer aquatic services to as many neighborhoods as possible. While the Heights Family Aquatic Center is centrally located in the community, it takes three times as many lifeguards to operate as compared to each of the other aquatic facilities operated by the Parks and Recreation Department.

Early consideration was given to offering a limited opening of the facility but did not turn out to be feasible due to the impact it would have on the schedule for neighborhood pools.

Safe Operation of Neighborhood Pools to Continue on Modified Schedule
Adequate lifeguards have been recruited to safely allow the continued operation of Richardson’s four neighborhood pools—Canyon Creek, Cottonwood, Glenville and Terrace—six days per week (see schedule on next page). Morning and evening swim lessons will also continue at the neighborhood pools as scheduled.

To ensure the safety of swimmers, all pools will be fully staffed when they are open. It is possible pools may close unexpectedly due to staffing shortages. In such an occurrence, a sign will be placed outside the gates directing people to the nearest open pool.

Steps Taken to Attract Lifeguards
The City took steps to make the application process and access to lifeguard training as easy as possible. Added cash, rewards for referrals and flexible work schedules are among incentives that were offered to attract applicants. Despite these steps, the City has not been able to hire all of the staff needed to open all facilities.

Pool Schedule and Costs
The daily entrance fee for each of the pools is $2, with children age 3 and under free. Season passes to all four neighborhood pools will be sold for $30 per resident, or $100 per family. Nonresident neighborhood pool passes are available for $40. No family passes are available for nonresidents.

Canyon Creek
(closes Aug. 28.,
weekends only
starting Aug. 15.)
1-8 p.m. Closed 1-8 p.m. 1-8 p.m. 1-8 p.m. 1-8 p.m. 1-8 p.m.
Cottonwood
(closes Aug. 14)
1-8 p.m. 1-6 p.m. 1-6 p.m. Closed 1-6 p.m. 1-6 p.m. 1-8 p.m.
Glenville
(closes Aug. 14) 
1-8 p.m. 1-8 p.m. Closed 1-8 p.m. 1-8 p.m. 1-8 p.m. 1-8 p.m.
Terrace
(closes Aug. 28.,
weekends only
starting Aug. 15.) 
1-8 p.m. 10 a.m.-5 p.m. 10 a.m.-5 p.m. 10 a.m.-5 p.m. Closed 10 a.m.-5 p.m. 1-8 p.m.

Pool Map

Pool Rentals/Swim Registration
Online reservations for pool rentals and swim class registration are now open. Applications are available online at www.cor.net/parksonline or by calling 972-744-7892.

Neighborhood Swim Teams
Neighborhood Swim Teams will operate as normal for the 2022 swim season.

Aquatics Program Website: www.cor.net/aquatics